David Souza

David Souza has experience in technical support and data center operations, beginning with a role at Grupo OLX from March 2018 to November 2018, where responsibilities included customer consultancy and N1 support via Zendesk, chat, and phone. Following this, David worked at Tech Mahindra - Brasil from February 2019 to October 2019 as a Data Center Support Analyst for Telefônica/Vivo, focusing on asset management and project documentation in a TIER III certified environment. In October 2020, David served as both a Data Center Analyst and Operator at Telefónica Tech, continuing to handle asset management and documentation tasks. David holds a degree in Information Technology Management from Universidade Paulista, earned between 2017 and 2020.