Ian Cooper is an experienced enterprise platform specialist with a career spanning over two decades in the IT sector. Currently employed at Telefónica Tech since October 2012, Ian has advanced from a Level 2 Engineer to a Level 3 specialist, focusing on VMware and Hyper-V administration, as well as managing storage systems including HPE 3PAR and Pure storage. Prior experience includes roles at IBM and HP, where Ian excelled as a Break Fix Shift Engineer, responding to hardware issues within strict SLAs and collaborating closely with change management teams to facilitate smooth infrastructure alterations. Ian's educational background includes GSCEs from Sir Harry Smith Community College, complemented by ITIL v3 Foundation certification.
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