Mildred (Millie) Timar is an IT professional with over 10 years of customer service experience and is bilingual in English and Spanish. A recent graduate of an intensive IT program, they focused on developing technical support skills to obtain the Google IT Support Professional and CompTIA+ certificates. Millie has held roles such as Config Technician at Compucom and Program Coordinator at Boys & Girls Clubs of America, providing on-site IT support and managing databases. Currently, as the VP of Customer Success at Telemitra Inc., they oversee customer experience goals and manage service requests, ensuring high customer retention and satisfaction.
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