Bijon Roy is a Director of Operations with extensive expertise in telecom infrastructure and product delivery, accumulating over 18 years of experience across India, APAC, and global markets. Currently serving as the Director of Customer Service at Telenity, Bijon previously held the position of Senior Manager of Operations at the same company, and has also worked as a GM in IT at DiGiSPICE Technologies and a Technical Manager at Goip Global Service Ltd. Bijon specializes in transforming legacy systems into scalable cloud, AI, and IoT solutions to improve efficiency and cost savings. With a strong background in ITIL v4 and COBIT, Bijon is committed to empowering teams to innovate and achieve operational excellence.
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