Imran Aslam is a seasoned professional with over 18 years of experience in customer care channel planning, contact center outsourcing, and operational excellence. They have held key managerial roles at Telenor, including managing systems and processes for B2B and postpaid divisions, while overseeing customer relations and enablement for over 7,000 corporate accounts. Imran has played a pivotal role in performance management, budgeting, and strategy development across various customer service touchpoints. They hold a B.Com in Commerce, an MBA in Marketing, and an MCS in Computer Sciences.
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