Muhammad Sami

Muhammad Sami is a seasoned professional with extensive experience in IT service management and Agile methodologies, currently serving as a Senior Scrum Expert at Telenor since August 2019. Key responsibilities include facilitating Scrum events, prioritizing features with product owners, and ensuring adherence to Scrum practices. Prior to this role, Muhammad held various positions at Telenor Cloud Services AS, including Team Lead Cloud Support and Cloud Support Executive, where significant contributions were made in service delivery, change management, and stakeholder coordination. Muhammad's career spans over a decade, starting with customer service roles at Telenor Pakistan and Mobilink, and includes a solid educational foundation with a Master's degree in Information & Operational Management from the University of the Punjab.