James Tibble is currently the Head of Managed Services at Telent Technology Services Ltd, where they leverage a blend of technical understanding and business acumen to deliver value to large enterprise clients. Prior to this role, they served as Service Assurance & Governance Director at NTT Ltd., overseeing the delivery value chain for EU clients. Their career also includes customer service roles at BMW Financial Services and the Royal Bank of Scotland, as well as various technical management positions within Dimension Data. James holds multiple qualifications from organizations such as Cisco and ITIL, having also pursued education at IE Business School.
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