Allison Crane

Allison Crane currently serves as the Director of Global Customer Support at TeleSign, a position held since April 2022. In this role, Allison oversees the delivery of customer identity and engagement solutions through sophisticated APIs. Prior to TeleSign, Allison managed customer service at 911 Datamaster for nearly six years and held various operational and managerial roles at Nicole 4 Fitness, Franklin Properties, and Sightly, Inc., where responsibilities included customer onboarding and retention, ad campaign management, and supervising customer service teams. Allison began the professional journey at Ricoh Business Solutions as a Supervisor, focusing on customer service and dispute management. Academic qualifications include a Bachelor of Business Administration from San Francisco State University and an Associate of Arts from Orange Coast College.