Greg Rieke is an accomplished technology support professional with extensive experience in leadership and operations management. Currently serving as Senior Technical Support Manager at TeleTracking since May 2019, Greg leads a team dedicated to delivering exceptional client experiences while overseeing operations aligned with Service Level Agreements. Previous roles include Director of Technical Support at Coupa Software, where Greg established and scaled a Global Technical Support Department, and Director of Customer Support at Opus, where Greg developed a 24x7 Global Customer Support Team. Additionally, Greg has a background in logistics management from FedEx, where consultation on business needs and optimization of inventory were key responsibilities. Greg holds a BS/BM degree in Business Management from Duquesne University.
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