Steven D.

Steven D. is an experienced community and customer support professional with a robust background in leadership roles across various organizations. Currently serving as Help Center Community Manager at TelevisaUnivision since October 2022, Steven D. oversees customer support strategies and enhances communication workflows to ensure high-quality service. Prior experience includes a role as Community Manager at Wix.com from February 2017 to October 2022, where Steven D. managed a global community of web developers and digital creators, and previously served as a Customer Care and Product Specialist at the same company. Early career experience includes administrative support at Allison Academy and a resident assistant position at Rhode Island College. Steven D. holds a Bachelor of Arts in Mass Media Communications and Graphic Design from Rhode Island College.