Niklas Back is an experienced online sales professional currently serving as Online Sales Manager at Telia, where responsibilities include growing online sales and enhancing customer experience through performance analysis and forecasting. Prior experience at Gigantti Oy spans various roles, including Assistant eCommerce Manager, where a focus on omnichannel performance and team training was crucial, and eCommerce Operational Specialist, which involved process improvements and payment operations management. Other positions include Assistant Sales Manager Digital and Department Manager for Home Appliances & Kitchen, where leadership and sales optimization were key. Niklas holds a Master's degree in Industrial Management and Engineering from Novia University of Applied Sciences, along with a Bachelor's degree in the same field.
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