Donna-Sue C.

Althea R. is a seasoned professional with extensive experience in SMS routing and pricing analysis, currently serving as the SMS Routing Manager at Telintel since June 2017. In this role, Althea monitors and tests A2P service routes while conducting research to negotiate optimal vendor partnerships. Prior to this position, Althea held roles as an SMS Pricing Analyst at Telintel, a Customer Service and Technical Support provider for Sitel, and a Wholesale Routing Manager at Go4Mobility. Althea's career began at Convergys Intelligent Contact as a Customer Service Representative, and also includes administrative roles at Fondo Nacional de Garantías S.A. and Aliadas Cargo S.A.S. Althea holds two Bachelor’s degrees in Business Administration from Politécnico Grancolombiano and Universidade de São Paulo.