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Irwanto .

Manager Customer Care Interaction Support

Irwanto possesses extensive experience in customer care and capacity management, having served at Telkomsel since November 1997 in various managerial roles, including Manager of Customer Care Capacity & Resource Management and Manager of Household Agency Partnership in the Jawa Bali region. Prior to Telkomsel, Irwanto was the Head of Operator & Operations at PT. Buana Bintang Bayu, a subsidiary of Telekomindo, from 1995 to 1997. Irwanto holds a degree in Digital Marketing with BNSP Certification from Universitas Pembangunan Nasional Veteran Jakarta, completed in May 2022, and is pursuing a degree in Corporate Valuation at Prasetiya Mulya-Eli, set to finish in March 2025.

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