Benjamín P.

Benjamín P. has over 18 years of experience in digital transformation within both government and private sectors, focusing on ITSM service management. Currently serving as the Director of Engineering and Service at Telnorm, Benjamín has previously held positions such as Commercial Technology Director at Wowsome Mexico and Director of Infrastructure and Communications at 2bglobal. They hold a Bachelor's Degree in Computer Engineering from the Universidad del Valle de México and have numerous certifications in ITIL, COBIT, and information security. Throughout their career, Benjamín has led significant projects, including cloud migrations and the implementation of IT security policies, demonstrating expertise in strategic planning and project management.