Grace Pham serves as the Head of Advice Solutions and Innovation at TelstraSuper, starting in December 2023, and holds the position of Non-Executive Board Director at Hobsons Bay Community Advancement Co-operative Ltd since June 2022. With prior experience as Chief of Staff at Link Group and a Lead Consultant as well as Advice Proposition Development Lead at TelstraSuper, Grace has extensive expertise in member experience, advice delivery, and operational transformation from a tenure at Aware Super. Academic qualifications include a Bachelor of Applied Finance from the University of South Australia and various advanced diplomas and certifications, including the Advanced Diploma in Financial Services and the Project Fundamentals PRINCE 2. Grace has consistently driven improvements in advice strategy and member services throughout a career that spans multiple roles in the financial services industry.
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