Adrian Howard is a Service Delivery Manager at Telstra, where they focus on managing service delivery for various sectors, including emergency services. Adrian holds several IT certifications, including the ITIL Foundation Certificate in IT Service Management and a Certificate in Electronic Engineering. They previously served as an Electronics Technician at ETSA Utilities and held multiple roles within Telstra, from Business Analyst in Problem Management to Product Service Manager. Adrian's career spans decades in telecommunications and electronics, demonstrating expertise in service management and technical problem solving.
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