Amelia Spencer is currently a Senior Manager of Customer Experience at Telstra, where they lead a team dedicated to enhancing customer interactions and are recognized for their contributions with awards and nominations in the field. Previously, Amelia served as the Customer and Employee Experience Delivery Lead at Optus, driving significant cultural change through innovative campaigns and event management. Their career spans multiple roles across various organizations, including Telstra and Godfreys, where they consistently achieved notable successes in customer experience and brand marketing. Amelia holds a Bachelor of Social Science from Swinburne University and completed the Strategic Customer Experience Course at Macquarie University.
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