Andy Hrelja is currently a Contact Centre Senior Technology Specialist at Telstra, where they work on all aspects of the Services Australia (Genesys) contact centre and hold NV1 clearance. Previously, they served as a Solution Architect at Gen-i Australia and held various positions at Telstra, including Senior Solution Designer on the Westpac account and Solution Architect. Andy also worked as a Project Manager and Tech Lead at Holly Connects, and held a role as Solution Architect / Practice Lead at CDM Communications. Their career has spanned over two decades in technology and solution design.
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