Anish Gupta

Anish Gupta is an experienced professional currently serving as an Assistant Manager at Telstra since July 2022, focusing on analyzing sales performance and implementing process improvements to enhance customer experience. Previous roles include Customer Service and Sales Advisor, where Anish addressed customer inquiries and analyzed feedback using the Net Promoter Score methodology. Anish also worked as a Project Manager at the Australian Computer Society, coordinating teams for the development of a social awareness web application, and held positions as a Process Associate at Genpact and Assistant Project Coordinator at AEE Engineers and Contractors, managing project execution and stakeholder relationships. Anish holds a Master’s in Business Informatics (Project Management) from the University of Canberra and a Bachelor of Business Administration (Global) from Manav Rachna University, along with a Diploma in International Business from the Auckland Institute of Studies.