Ankur Jain is a senior transformation executive currently at Telstra, where they oversee enterprise order management and customer sales support. With over 24 years of experience, Ankur has successfully led complex transformations across various sectors, including telecommunications, manufacturing, and financial services. They have a proven track record of driving operational excellence and cultural transformation, achieving significant improvements in quality, throughput, and customer satisfaction. Ankur has also served in leadership roles at Vodafone Australia and nbn™ Australia, where notable achievements included drastic reductions in fault resolution times and substantial cost savings. They hold a B.Tech in Chemical Engineering from Harcourt Butler Technological Institute.
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