Barb Watson is an experienced Senior Product Manager at Telstra, possessing 20 years of telecommunications expertise with a focus on customer-centric innovation. Responsibilities include managing the NBN and broadband lifecycle, overseeing Fibre Connect, Smart Modems, and enhancing supply chain processes through logistic 3PL transitions and SKU reduction. Previously, Barb served as a Business Support Lead in logistics and fulfillment for consumer and small business products, as well as a Customer Service Specialist, providing crucial support during the order-to-activate process. Earlier career experience includes a role as a Customer Service Representative at DFP Recruitment and a Payroll Specialist at Woolworths. Barb Watson holds a Victorian Certificate of Education from Warrnambool College, completed in 2003.
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