Carah Dose is a UX Design Lead with over nine years of experience in user experience and a strong focus on customer-centric product design. Carah previously owned a web design business, consulting on UX/UI while developing websites and improving customer experiences. As a web developer for Serviceworks Management, Carah led innovative UX projects and collaborated with stakeholders to enhance user interaction. Currently, at Telstra, Carah leads a team in creating and rolling out user experiences across multiple product lines, significantly improving customer satisfaction scores. Carah's education includes a range of qualifications in information technology, user experience design, and business management.
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