Elda Gener

Elda Gener is a Customer Service Specialist at Telstra, bringing over 10 years of experience in the BPO industry. They have held various roles, including Senior Trainer and Training Manager at APAC Customer Services, where they developed training programs and managed multiple trainers. Elda also served as a Billing Specialist and Complaints Case Manager at Teleperformance, and has additional experience in training and operations management. They hold a degree in Political Science from Far Eastern University.