Faiza Zafar

Faiza Zafar is a seasoned content design and writing professional with extensive experience across various industries, including technology, finance, healthcare, and engineering. Currently employed as a Content Design Specialist at Telstra, Zafar creates user-centric content for the MyTelstra app and collaborates with cross-functional teams to enhance customer journeys while ensuring regulatory compliance. In addition, Zafar works as a Content Writer for Small and Mighty Group and serves as a Content Specialist for ClearVoice, crafting digital content and performing SEO keyword research. Previous roles include Technical Writer positions at ContinuSys, Identiv, SkyPrep Training Software, and others, focusing on creating technical documentation, blog posts, and marketing content. Zafar holds a Bachelor of Engineering in Electronic Engineering from NED University of Engineering and Technology and a Statement of Attainment in Social Media Content Creation from TAFE NSW.