Fleur Rake is a Principal Business Strategy - Customer Experience at Telstra, where they have contributed to enhancing customer engagement since 2021. Previously, Fleur held various leadership roles at Telstra from 2016 to 2021, including General Manager - Customer Experience and Manager - Performance Measurement. With a strong background in the telecommunications industry, Fleur has demonstrated expertise in change management, coaching, and project delivery. Fleur's educational qualifications include a Bachelor of Commerce with a Sports Management major from Deakin University.
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