Grace Eliaali is currently a Team Lead Manager at TTEC, having transitioned into this role from an extensive career at Telstra, which spanned from 2007 to 2025. During their time at Telstra, Grace held positions including Senior Portfolio Manager, Operations Manager, Senior Billing Consultant for government, Revenue Assurance Analyst, and Sales Support Billing Specialist. Grace is dedicated to leading teams and driving growth while contributing to exceptional customer experiences.
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