Hans Trinkle is an experienced Architect specializing in observability, with a rich history in the telecommunications industry. They served as a Contact Solutions Domain Architect and held several other roles at Telstra from 1993 to 2010, where they developed innovative telephony and network solutions, including enhancements to contact center technologies and automated systems. Hans also contributed significantly to network management through AI applications and created a web-based observability tool that remained active for over two decades. They earned a Bachelor of Engineering and a Bachelor of Science from The University of Adelaide, graduating with First Class Honours in Engineering.
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