Inez Litjens is a dedicated professional with extensive experience in service design and customer experience transformation. Currently serving as the Service Design Chapter Lead Principal at Telstra since 2021, Inez previously held the role of Lead Service Designer at the same company in 2019-2020. Their background also includes positions as a Service Designer at VodafoneZiggo and a Customer Experience Manager at Vodafone. Inez holds a Bachelor of Arts in European Studies and a Master of Arts in European Public Policy and Administration from Universiteit Maastricht, as well as a Navigator Program in Customer Experience Design from THNK School of Creative Leadership.
This person is not in the org chart
This person is not in any teams
This person is not in any offices