Jacqui Macnish (Archer) is a highly motivated Delivery Operations Manager with extensive experience in operational delivery leadership roles. They previously held the position of Delivery Operations & Customer Experience Manager at IBM from 2007 to 2016, focusing on process outsourcing and managing commercial contracts. Currently, Jacqui works at Telstra, where they lead Delivery Operations and Projects, overseeing a large team and driving business process transformation. Their expertise includes business process improvement, client and stakeholder management, and managing offshore operations.
Location
Terranora, Australia
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