James Coulson is an accomplished retail professional with extensive experience in leadership and customer service roles. Currently serving as Store Manager at Optus since March 2023, James also holds the position of Customer Advisor with Higher Duties at Telstra, where responsibilities include educating and inspiring teams to enhance customer experiences through tailored technological solutions. Additionally, James works as a Mystery Shopper for ShopperNOW, maintaining a 5-star rating and providing insightful audits and compliance reviews. Previously, James excelled as a Genius Bar Lead at Apple and as an Assistant Store Manager at Woolworths Supermarkets. Academic qualifications include Bachelor's degrees in Secondary Education and Teaching and Economics from Australian Catholic University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices