Jason Lee is an Executive IT Technical Support Expert at Telstra, specializing in ITIL®v3 and holding multiple certifications, including MCSE, MCSA, CCNA, Net+, AZ-900, and MS-900. They possess hands-on experience in Desktop, Infrastructure, and Application support for multinational corporations and have previously served as a Team Lead, motivating teams to provide exceptional customer service. Jason has worked with notable companies such as Morgan Stanley, Thomson Reuters, and Julius Baer before taking on leadership roles at Telstra. Currently, they are pursuing a Bachelor of Science (Hons) at The Chinese University of Hong Kong, a Master of Science at City University of Hong Kong, and a Postgraduate Certificate in IT Management from Staffordshire University. Fluent in English, Cantonese, and Mandarin, Jason is recognized for their excellent client-facing skills and proficiency in project management and vendor management.
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