Jonathan Dreyfus-Schmidt

Transformation Director | AI Programs | Telstra Customer Service

Jonathan Dreyfus-Schmidt is a Business Transformation & Performance Executive with a proven track record in delivering organizational change and enhancing business performance. Currently serving as a Transformation Director for AI Programs within Telstra Customer Service, Jonathan passionately leads cross-functional teams to drive strategic initiatives. They have extensive international experience in management consulting and transformation across Australia, Canada, and Switzerland, combined with strong stakeholder engagement and vendor management skills. Jonathan has held key positions at notable companies including Commonwealth Bank, CGI, and Infosys Portland, where they have successfully implemented significant cost reduction and performance improvement strategies. Jonathan holds an MBA from Université Laval and has participated in an exchange program at the University of Connecticut School of Business.

Location

Sydney, Australia

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