Justin N. is a Senior Unified Communications Specialist at Telstra, where they provide support and administration for unified communication platforms, integrating solutions across various vendors. With over 15 years of experience in Telstra Operations, Justin has a strong background in customer support, incident management, and project management, having worked on products like IP telephony and broadband networks. They have been active in the DevOps automation space and have won the 2018 Excelerate award for exceptional customer service and leadership. Currently, Justin is developing multiple operations tools using agile methodologies and is part of the Direct Connect and Transforming Leadership program.
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