Kat Fuller

Senior Customer Experience Improvement Lead at Telstra

Kat Fuller is a seasoned professional in customer experience and project management, currently serving as the Senior Customer Experience Improvement Lead at Telstra since July 2023. Prior to this role, Kat held the position of Program Lead Customer Experience Transformation at Merri-bek City Council from September 2020 to June 2023. Kat's extensive tenure at Telstra spans from June 2002 to November 2018, where various roles included Lead - Go To Market Program and Project Management, Senior GTM Project Manager, Go To Market Execution Specialist, Operations Manager, Communications Manager, Business Analyst, and Personal Assistant. Kat holds a Bachelor of Applied Science degree from the University of Sydney, obtained between 1996 and 1999.

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