Lisa Durston has over 16 years of experience at Telstra in various roles, currently serving as the Operational Compliance & Authentication Lead, overseeing a talented team of 13 Account Managers and managing 35 E&G customers. Previous positions include Operations Specialist, Manager of two National teams, Team Leader, and Sales Associate, where Lisa has consistently focused on continuous improvement and customer advocacy. Prior to Telstra, Lisa worked as an Assistant at CBD Homes and as a Sales Associate and Personal Assistant in earlier roles within Telstra and PRDnationwide. Educational qualifications include a Bachelor of Science in Nutritional Medicine and a Diploma in Leadership and Management.
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