Lisa James is a Senior Service Manager at Telstra Wholesale, where they manage the operational relationship with customers to enhance service delivery. With 18 years of experience in the telecommunications industry, Lisa has held various roles in Sales and Operations, providing a broad perspective on business objectives. Previously, Lisa served as a Business Manager and Manager of Carrier Billing & Settlements at Telstra Wholesale. They are currently pursuing Diplomas in Management and Business, Accounting through CSIA Education and TAFE.
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