Mankaran Singh is an experienced professional in business improvement and operational excellence, currently serving as a Senior Business Improvement Manager at Telstra since August 2022. Prior roles include Operational Excellence Manager at Praemium from October 2020 to August 2022 and at Powerwrap Limited from August 2017 to August 2022, where contributions involved leading initiatives for a technology service provider in the Australian financial investment market. Prior to that, Mankaran was Head of Quality & Compliance at Probe Group, ensuring ISO compliance and managing quality frameworks. At IBM, experience spanned over 14 years in service delivery and business improvement, focusing on IT infrastructure management and quality IT service delivery. Mankaran holds a Six Sigma Black Belt certification and a Bachelor’s Degree in Computer Science.
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