Mark C. is an experienced general manager specializing in customer experience, business improvement, and operations. With a career spanning several roles at Tabcorp and Telstra, Mark led teams to enhance customer satisfaction and operational efficiency. They played a key role in implementing customer experience improvements and managing large project teams. Mark holds a Bachelor of Engineering in Chemical Engineering and a Bachelor of Science in Chemistry from Monash University, as well as credentials in project management and Six Sigma.
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