Mark Perre

Mark Perre is an accomplished professional with extensive experience in service management and customer relationship management. Currently serving as a Senior Service Manager at Telstra Global since April 2010, Mark plays a vital role in the Customer Management Team, focusing on the retention and growth of a major Tier 1 Managed Services client, a significant Australian bank. Mark has a history of building strong relationships and ensuring service excellence across various industries, including a previous role at BT Global Services, where responsibilities included enhancing customer service experience and managing complex portfolios in the Asia Pacific region. Mark's foundation in network and systems engineering, established through various roles from 1994 to 2001, supports a comprehensive understanding of IT systems and networks.