Mark Yau is a skilled Business Analyst with extensive experience in data extraction and analysis, currently employed at Telstra since November 2023. Previously, Mark held similar positions at InMoment and SOL Edu & Migration, where responsibilities included utilizing SQL for in-depth data analysis and implementing technical solutions to improve business operations. Mark's background also includes roles in customer-facing positions at JW Marriott Marquis Miami and Louis Vuitton, focusing on exceptional guest experiences and sales achievements. Mark holds a Master's degree in Management Information Systems from The University of Queensland and two Bachelor's degrees in Hospitality Administration/Management from Swiss Hotel Management School and University of Derby.
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