Pawan Bajaj

Pawan Bajaj is an experienced professional in contact center management and the real estate industry, currently serving as the Head of Operations at Telstra since February 2020, overseeing the Consumer and Small/Medium Business Customer Activations Portfolio and managing offshore outsourced business operations with leading companies like Accenture, TCS, and Cognizant. Prior to this role, Pawan served as Assistant Vice President of Sales at Runwal Developers and Deputy General Manager at Lodha Group. Pawan Bajaj began a career in contact center management at Tech Mahindra Business Services, where responsibilities included managing CRM solutions for major telecommunications networks, and previously worked at Zenta as a Team Leader. Pawan Bajaj holds a BSC in Information Technology from R. D. National College and has completed programs at the Indian Institute of Management Bangalore.