Ravi Kumar is a seasoned professional with over 20 years of experience, including more than 16 years in leadership positions within IT Service Management, Customer Service, Data Analytics, and Financial Market Data Services. Currently serving as Chapter Lead at Telstra since 2019, Ravi excels in managing global operations and leading teams through significant transitions. Ravi's previous roles include Senior Process Associate at Dell and Real Time and Content Problem Manager at Thomson Reuters. Ravi earned a Bachelor's Degree in Business/Commerce from MES College of Science, Commerce and Arts between 1999 and 2002. Passionate about building agile solutions that enhance customer experience, Ravi believes in the power of diverse teams to drive successful outcomes.
Location
Bengaluru, India
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