Robert Pearce has extensive experience in customer and service management within the telecommunications industry, currently serving as the Head of Customer Success at Telstra since May 2015, where responsibilities include delivering exceptional customer experiences for enterprise and government clients. Pearce played a pivotal role in the integration of Pacnet into Telstra International as the Head of Service for South Asia and ANZ, and has held various leadership positions at Pacnet and Asia Netcom. With a strong technical foundation beginning as a Senior Member of Technical Staff at Telstra, Pearce's education includes ongoing studies in Cyber Security and prior qualifications in Business Operations and Electrical Engineering.
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