Ronny W. has extensive experience in customer service and technical support, beginning as a Customer Service Representative at Coles and moving to ADSL Technical Support at TeleTech. From June 2011 to October 2021, Ronny served at Telstra in multiple roles, including Application Manager, Scrum Master for different teams, and Technical Specialist. Responsibilities included producing performance reports, managing tool deployments, coaching teams in agile methodologies, and overseeing the operation of various mobile network systems. Ronny holds a degree in Computer Science, Information Technology from RMIT University and completed VCE at Warrnambool College.
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