Samreen Fatima is a Technical Expert in Cisco Cloud Collaboration at Telstra, with over 12 years of experience in the telecom and networking field. They have worked extensively in collaboration, data connectivity, and managed services, focusing on the design, planning, and implementation of various projects. Samreen's expertise includes Unified Contact Centre, IP Telephony, and IP network solutions, supported by certifications such as CCNP in Collaboration and past credentials including CCIE - Voice (written). Their prior experience includes roles at Wateen Telecom as Assistant Manager/Technical Lead and Network Engineer, among others. Samreen earned a Master of Computer Science from the University of Karachi.
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