Sandro Spano is a creative senior content designer and strategist with over seven years of experience focusing on customer experience, research, and content operations. Currently serving as a Senior Customer Experience Manager at Telstra, Sandro utilizes content design and strategy skills to deliver high-value projects while fostering collaboration and knowledge sharing among colleagues. Previous roles include Digital Editor at RMIT University and Digital Content Specialist at KPMG Australia, where Sandro led content strategies and engaged with diverse stakeholders to enhance content quality and accessibility. Sandro holds a Bachelor of Business Administration and Communication and a Master of Arts in English Literature and Linguistics.
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