Scott A. is a Senior Account Manager at Telstra Global with a robust background in the telecommunications industry, having worked in both the U.S. and Australia. They possess skills in Account Management, Contract Implementation, Service Delivery, Managed Services, Business Process Improvement, and Stakeholder Management. Scott has previously held roles such as Service Delivery Manager at Truphone and Senior Service Manager at Telstra Wholesale, and they completed a Front Line Management - Level 4 Certificate in Customer Service Management from the Queensland Government Training Council. Currently, Scott is pursuing a Certified Customer Service Professional designation from the Customer Service Institute of Australia.
Location
Brisbane City, Australia
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