Sean Nelson is an experienced Network Engineer at Telstra, with a background in cloud services implementation and IP Multimedia Subsystem (IMS) maintenance. Since January 2020, Sean has contributed to key projects in Telstra's private cloud hosting and has automated deployment processes, significantly reducing deployment times. Prior roles include a Complaints Case Manager during a rise in COVID-19-related complaints, an Undergraduate Engineer for the Capability Acquisition and Sustainment Group, and a Junior Support Analyst at eBMS PTY LTD. Sean holds a Bachelor of Engineering (Honours) and a Bachelor of Computer Science from Swinburne University of Technology, complemented by significant early experience in customer service and sales roles.
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