Sylvia Lour

Sylvia Lour is an accomplished professional with extensive experience in network strategy, change management, and community engagement. Currently serving as the International Network Strategy & Change Lead at Telstra since September 2019, Sylvia has played a pivotal role in developing a multi-year Network Technology Strategy and driving transformational efforts across international networks. Previous roles include Head of Change Management & Culture at Manulife Asia and Senior Manager of Business Planning at Telstra, where significant contributions were made to customer advocacy and strategic planning. Additionally, Sylvia has engaged in community building as a Community Builder and Wellness Advocate with the Hong Kong Harbour Runners, achieving notable running milestones and participating in international events. Sylvia's educational background includes a range of qualifications from prestigious institutions such as Stanford University and the University of Pennsylvania, enhancing expertise in design thinking, entrepreneurship, and transformational leadership.