Vanessa Tonkin is a Business Operations Manager specializing in Incident Management Operations at Telstra. With over 20 years at Australia's leading telecommunications company, Vanessa has developed a strong passion for delivering exceptional service across Business Operations, Resource Capability, and Financial Management. They possess 15 years of extensive experience in commercial and financial roles, including planning, forecasting, and business partnering. Vanessa played a crucial role in supporting the growth of the Big Data business within Telstra, expanding the team from 5 to 200 people within five years. They hold a Bachelor of Arts in Economics and a Bachelor's degree in Accounting, alongside CPA accreditation.
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